Return Policy

STAR OF THE EAST LLC aims to provide clear product information and a straightforward customer experience.

Before Ordering

Please review the product description, specifications, availability, shipping details, and any applicable compatibility information before placing an order.

Returns

Return eligibility, time limits, condition requirements, and any exclusions will be stated for each applicable product and order.

Requesting a Return

Contact supportinfo@staroftheeast.net with your order number and the reason for the request. Do not send products back before receiving return instructions.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and reviewed, subject to the applicable order terms.

This policy should be completed with final supplier, logistics, and payment-provider terms before sales are activated.